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Senior Director, PMO & Finance Ops

Location: Hoffman Estates
Posted on: March 19, 2023

Job Description:

US - REMOTE or CA-ONTARIO REMOTEThe Senior Director, PMO & Finance Operations is responsible for the PMO, Finance Operations, and Governance for the Enterprise IT team. This is a critical role and function within CDK, that will help us accelerate our vision to become a transformative and focused IT organization!We are looking for an analytical, curious, process-oriented, and data-driven leader to join the team who will interact with senior leaders across CDK and within IT providing leadership, guidance, and assistance to help drive project and financial effectiveness. This role will define and present KPIs that matter, and which will evolve the Enterprise IT organization, as well as create business cases to support the transformation of technology and business processes including financial cost analysis for people and technology.As the Senior Director, PMO & Finance Operations, one is responsible for, however not limited to, the following responsibilities:PMO Leadership:

  • Oversee, develop, maintain, and routinely report on program/project delivery governance routines, methodologies, progress, status, and metrics for IT enterprise portfolio focusing on consistency cross-functionally and across operating models
  • Provide thought leadership, create, and advance PMO roadmap
  • Point role for acquisition and divestiture activities focusing on integration
  • PPM tools, templates, methods oversight, continuous improvement, and management of detailed PPM data (resources, allocations, costs, estimates, durations, etc.)
  • Lead portfolio AOP planning synched with annual budgeting cycle, including portfolio modeling and management of portfolio and PPM data set (resources, allocations, costs, estimation, duration, etc.); detailed management of financials related to AOP, portfolio
  • Lead unplanned, off cycle project demand approval, considering estimates, PMO-compliance, resources across shared services and third-party vendors, and alignment to strategic objective
  • Establish tools, templates, methods, and processes related to hub and spoke model of PMO, Project Managers, Portfolio Managers, Demand Managers, Delivery Managers,
  • Lead communities of practice for program/project management, portfolio management, and demand management, set expectations including onboarding and training resources
  • Lead cross-functional prioritization methods, routines, and communication in support of IT-enterprise portfolio, across demand management, shared services, third party vendors, business units, and functions.FinOps and IT Business Operations Leadership:
    • Proactively manage operating budgets and financials for Enterprise IT, partner closely with FP&A for annual, quarterly, monthly, and ad hoc requests
    • Act as a key stakeholder in discovering insights that drive operational improvement in the day-to-day running of the business, and that unlock the potential of strategic business decisions
    • Drive highly visible strategic projects and process optimization, work cross-functionally to identify and analyze opportunities for business improvements, and develop solutions and actionable recommendations through a rigorous, data-driven process
    • Develop data-driven investment thesis, business cases, and success criteria for initiatives that enable growth and drive performance and productivity improvements
    • Establish key operating KPIs to drive accountability and measure the progress of key operational priorities and strategic initiatives
    • Partner with the executive team and key leaders across product, engineering, marketing, sales, communications, and customer care to identify key deliverables, set clear milestones, and help resolve cross-functional dependencies to drive company-wide alignment
    • Influence business strategy by identifying key insights and help drive alignment across the leadership team
    • Bring best practices to develop, implement, and manage policies and processes that scale our business operations
    • Drive automation and improve existing business systems and reportingQualifications and Job Requirements:
      • Bachelor's degree in Finance, Business, Economics, or related; MBA preferred
      • 10+ years successfully managing IT budgets, large and complex IT project lifecycles, and overseeing direct/indirect reports and vendors.
      • 10+ years of Business Operations experience with a mix of strategy, and business operations in the tech industry, preferably a modern SaaS company
      • Capable of bottoms-up, top-down, and zero-based budgeting
      • Demonstrated ability to create and deliver Executive level presentations
      • Driven organizational change to modern methods like FinOps & Agile
      • Excellent business judgment, strategic and structured thinking, and experience leading people and projects
      • Organized, strategically focused, detailed oriented, and able to deal with ambiguity in a constantly evolving environment
      • Strategic problem solver with the ability to go deep to understand a problem and pull up to help your teammates understand potential solutions and tradeoffs
      • Detail-oriented with contracts, vendor management, and organizational metrics including headcount, contractors, and third-party resources
      • Strong analytical and modeling skills to solve complex business problems
      • Strong project management skills and experience
      • Measured, clear, and concise communication & presentation skills
      • Can navigate networks of systems and people to find the information you need and are tenacious in solving problems and bringing clarity to areas of confusion
      • Ability to distill complex issues into structured frameworks and concrete action plans to drive clarity and results
      • Excellent interpersonal skills with proven ability to build successful relationships and partner across the organizational structure
      • Action-oriented and solution-driven with the ability to thrive in a fast-paced environment
      • Manage highly confidential information with professionalism and unquestionable integrity
      • Technically proficient: Microsoft Office Suite especially Excel and PowerPointSalary Ranges: $180,500 - $230,000CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
        • Paid Time Off (PTO)
        • 401K Matching Program
        • Tuition ReimbursementAt CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Keywords: CDK GLOBAL INC, Hoffman Estates , Senior Director, PMO & Finance Ops, Accounting, Auditing , Hoffman Estates, Illinois

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