Site Leader - Hospitality & Office Services

Company: AppleOne
Location: Milwaukee
Posted on: February 18, 2026

Job Description:

Job Description Job Description Site Manager – Onsite Services Pay Rate: $25.00 per hour Location: 600 N Vel R Phillips Ave, Milwaukee, WI 53203 Schedule: Full-time (Contract-to-Hire after 320 hours) Interview Process: Phone, Virtual, and In-Person About the Role We are seeking an experienced Site Manager to oversee daily operations at a client site. This role is responsible for managing a small to medium-sized team, ensuring service excellence, and maintaining strong client relationships across multiple contracted services. The ideal candidate is a hands-on leader with strong customer service skills, the ability to prioritize competing demands, and proven experience managing people and operations in a professional, client-facing environment. Key Responsibilities Accountable for daily operations of a small to medium-sized site and managing a team of direct reports Ensure contract compliance and service delivery across Copy, Courier, Managed Print, Hospitality, Imaging, and Mail services Lead recruiting, hiring, onboarding, training, performance management, employee counseling, and retention initiatives Communicate team priorities and foster a positive, customer-focused work culture Maintain regular, formal communication with the client and ensure alignment with service level agreements (SLAs) Conduct site walkthroughs to validate job responsibilities are being fulfilled (conference room sweeps, meeting room setups, etc.) Monitor production labor percentages and quality control metrics Utilize Ricoh Service Excellence tools to improve operational quality Identify service gaps or scope changes and adjust processes while maintaining financial accountability Support customer reporting, business reviews, and presentations Coordinate with internal sales teams on pricing, orders, and invoicing issues Perform additional duties as assigned Required Qualifications High School Diploma or GED (required) 3–5 years of experience in a related field (B2B and/or technical environment) 3–5 years of customer-facing experience (required) 2 years of managerial experience (strongly preferred) Strong understanding of technology and technical aptitude Proficient with Office 365 Excellent written and verbal communication skills Ability to present to medium-sized groups Strong problem-solving and strategic thinking skills Physical & Work Environment Requirements Office environment with standard lighting, temperature, and noise levels Ability to stand, walk, bend, reach, and move throughout the site regularly Must be able to lift up to 50 lbs Moderate dexterity required (keyboard use, basic tools, hand-eye coordination) Additional Details Dress Code: Professional attire required Company-provided black polo shirts Employee must provide black or khaki pants and black shoes Driving: May be required using a personal vehicle for post office or shipping vendor visits Parking: Provided in the building’s parking deck Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023 -06/22- 088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay - transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e- verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 8820 Company Description This company offers growth and a great group of people to work with. Company Description This company offers growth and a great group of people to work with.

Keywords: AppleOne, Hoffman Estates , Site Leader - Hospitality & Office Services, Accounting, Auditing , Milwaukee, Illinois