Office Assistant
Company: Milwaukee Rescue Mission
Location: Milwaukee
Posted on: April 1, 2026
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Job Description:
OFFICE ASSISTANT Joy House – Milwaukee Rescue Mission Division
for Women & Children: The women and children who come to us for
emergency or long-term support rely on the safety, love and warmth
of Joy House and its many services. We nourish and nurture them
through training, education and spiritual guidance so they can make
better lives for themselves and for their kids. Joy House is
seeking a Christian woman to fill a full-time Office Assistant
position to provide administrative support to ensure efficient
operation of Joy House’s centralized coordination and communication
hub. This is a key position to demonstrate guest care, hospitality
and encourage positive interactions among staff and guests. WORK
SCHEDULE : Full-time, Monday-Friday, 7:00am-3:00pm, with one
Saturday per month LOCATION: Central Campus, 830 N. 19th Street,
Milwaukee, WI. 53233 RESPONSIBILITIES: Perform telephone
assessments with all callers and schedule emergency intakes when
necessary Answer and direct incoming phone calls to appropriate
staff, take messages and communicate appropriate information to
callers Monitor the Joy House lobby and dayroom to maintain a
calming atmosphere Operate multimedia for guest and staff Provide
quality assurance for intake and statistical forms Record stats for
all of Joy House and prepare statistical reports for Office Manager
Communicate vital information (shift events) via electronic log In
the absence of administrative staff, maintain the operation and
function of Joy House by assessing immediate needs, providing
direction, and supervising 1st shift staff Train new staff on the
proper handling of intake calls and assessments and how to operate
the phone system, security camera and intercom system Familiarize
new staff with office area logistics and procedures Assist guests
with accessing their medications, copying forms and documents, and
addressing other needs Confirm, greet, and direct volunteers Assist
staff with daily tasks when necessary (escorting families to meals,
check-ins, etc.) QUALIFICATIONS: A Christian woman who is able to
relate well with others in a diverse population Undergraduate
degree, preferably in applicable field (social work, hospitality,
communications, office management, data entry) and/or 2-4 years of
office/administrative work experience Proficient in Microsoft
Office (Word, Excel, PowerPoint, Outlook) Excellent oral and
written communication skills Strong organizational, prioritization,
and time-management skills Detail orientated with high degree of
accuracy Ability to work effectively with diverse families, to use
discretion and to stay calm and tactful under pressure Ability and
willingness to follow instructions, to be flexible and a team
player A workplace demeanor consistent with a Christian church
environment: civil, respectful, polite, and responsive Be in
agreement with and subscribe to the MRM Statement of Faith and the
MRM Statement of Biblical Convictions Be a committed follower of
the Lord Jesus Christ, which is evident in personal testimony and
Christian conduct Pass a pre-employment background check and drug
test EXCELLENT BENEFIT PACKAGE: Hiring range $18.65-$19.52 (
weekend shift differential) based on experience/qualifications
Excellent Medical, Dental, and Vision Insurance Health Savings
Accounts with employer match Life and Short/Long Term Disability
Insurance 401K with generous employer contribution Paid holidays
and generous PTO Health Club reimbursement Education assistance
Free onsite parking Free meal available during shift Business
Casual/Casual Dress The Milwaukee Rescue Mission is a 501 (c)3,
charitable, non-profit church, Christian organization. Milwaukee
Rescue Mission has an organizational religious exemption from the
prohibitions contained in Title VII of the Civil Rights Act of
1964, as amended, concerning religious discrimination in
employment. We further reserve the right to discriminate or
designate certain positions when a bona fide occupational
qualification exists. Subject to the Constitution of the United
States and all applicable state and federal laws, Milwaukee Rescue
Mission does not discriminate in the administration and
dissemination of its programs and services.
Keywords: Milwaukee Rescue Mission, Hoffman Estates , Office Assistant, Administration, Clerical , Milwaukee, Illinois
