Automotive service Advisor
Company: Northside Auto
Location: Watertown
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Bonus
based on performance Dental insurance Employee discounts Free
uniforms Paid time off Training & development Vision insurance
About the Role: Join Northside Auto as an Automotive Service
Advisor, where you'll be the vital link between our customers and
our skilled technicians. In this dynamic role, you'll ensure that
every vehicle receives top-notch service while providing
exceptional customer experiences. Responsibilities: Greet customers
and assess their automotive service needs. Provide detailed
explanations of services and repair options. Schedule appointments
and manage service workflow efficiently. Maintain accurate records
of customer interactions and service history. Communicate with
technicians to ensure timely completion of services. Follow up with
customers post-service to ensure satisfaction. Upsell additional
services and products based on customer needs. Stay updated on
automotive technology and service procedures. Requirements: High
school diploma or equivalent; automotive experience preferred.
Strong customer service skills with a friendly demeanor. Excellent
communication and interpersonal skills. Ability to multitask in a
fast-paced environment. Basic understanding of automotive systems
and repairs. Previous experience in a service advisor role is a
plus. Valid driver's license with a clean driving record.
Proficient in using computer systems and software for service
management. About Us: Northside Auto has proudly served the
Watertown, WI community for over 25 years, delivering reliable
automotive services with a personal touch. Our loyal customers
appreciate our commitment to quality and transparency, while our
team enjoys a supportive and collaborative work environment.
Keywords: Northside Auto, Hoffman Estates , Automotive service Advisor, Customer Service & Call Center , Watertown, Illinois
