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Application Engineer

Company: SEARCH Group Partners, Inc.
Location: Hoffman Estates
Posted on: June 20, 2022

Job Description:

SummaryPerform essential functions for the Sales & Applications areas in the form of product demonstrations, time studies, and post sales customer applications support. Besides the "typical" role of applications for customer demos, the "Advanced Technology Engineer - TruBend / TruBend Cell" will also support the operations team and ensure the equipment to be running properly within the innovative and fully connected environment of our Hoffman Estates facility. Duties & Responsibilities

  • Provide customer application & sales phone and remote support utilizing our digital solutions as well as post-sales expertise support during the initial production ramp up phase at customer sites
  • Conduct best in class customer product and production flow demonstrations at TUSC and trade shows to increase product sales
  • Perform parts analysis for producibility / time studies and produce customer sample parts at our Smart Factory if requested. This includes programming, gripper analysis and building as well as running in the parts to showcase the machine capabilities
  • Continuously excel the Bending technology knowledge by participating in trainings and testing functions of the machine to provide best in class support for our customers with daily production challenges
  • Be responsible for the assigned technology in the production showroom environment, key performance indicators (i.e. on time delivery, quality, machine utilization) and support operations for real customer parts production
  • Expand knowledge beyond bending technology and learn integrated cutting & bending solutions and their interaction with digitally connected production processes, storage and our Manufacturing Execution System (TruTops Fab)
  • Consult and demonstrate latest machine technology related solutions for Industry 4.0.
  • Utilization of all hardware / software / services that pertain to the technology to become a resident expert / go to person for the technology
  • Perform entire system walkthroughs in the showroom from order to shipping
  • Provide customer & sales phone and remote support utilizing our digital solutions as well as post-sales support through onsite visits
  • Collaborate with product centers and other subsidiaries to provide feedback on product development / improvement ideas for existing or new products in the field of bending technology
  • Travel estimate is 30-40% on average, with focus in USAExperiencePress Brake experience is strongly desired, automated bending experience preferred. Significant experience with CAD and programming and machine tool product knowledge desired. Knowledge of manufacturing technologies and production software systems preferred. Excellent communication skills in both written and verbal are required as this position involves extensive contact with customers and sales representatives. EducationMinimum 2-year technical school degree with a solid math background or the suitable equivalent of education and work experience.

Keywords: SEARCH Group Partners, Inc., Hoffman Estates , Application Engineer, Engineering , Hoffman Estates, Illinois

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