Presales Engineer

Company: Vistex, Inc
Location: Hoffman Estates
Posted on: November 29, 2019

Job Description:

The Solution Engineer will report directly to the Manager, Solution Engineering and will be located in the Vistex Hoffman Estates, IL office; and can expect to have frequent interaction with Sales, Marketing, Client Services, Product Management as well as external prospect/client facing interactions. The main purpose of this position is to design and deliver customized demo scenarios for potential and existing customers of the Vistex suite of products. Candidate must be able to travel across the U.S. and internationally. Expected travel up to 25% but may exceed this during busy times of year.--ResponsibilitiesDevelop and maintain in-depth technical, product functionality and operation knowledge of Vistex software productsCollaborate closely with Sales team members, prospects and client contacts ranging from systems administrators, end-users to C-level leadership to gather all necessary business and technical requirements to build successful, customized product demonstrations (proof-of-concept, pilot presentations, etc.)Perform product demos and technical presentations for potential clients, partners, and sales team via audio/video web-based conferencing, phone, and on prospect/client siteProvide technical sales support via a variety of media and formats, to include: tradeshows, events, webinars, Q&A sessions, etc.In partnership with sales team members, reply to RFQ s, RFI s and RFP s with appropriate level of business and technical depth depending on the prospect/client organization, contact and audienceWhen a well-defined RFP is not part of the initial process, perform detailed requirements analysis to fully understand existing prospect/client infrastructure; current and future needs; motivations; and timelinesProvide ongoing product-specific technical guidance to Sales team members and other internal/external audiences as required and appropriateDevelop, as needed, supplemental product/solution documentation complementary to prospect/client business and technical demonstrationsIn partnership with Sales, proactively track and manage prospect/client product evaluation processOther duties as required or directedQualificationsProven success providing technical demonstrations of complex software solutions to C-level leadership; and, to technical and non-technical audiences3+ years High Tech or Software industry experience3+ years experience designing, developing and delivering technical demonstrations of complex software solutions, with understanding of existing prospect/client infrastructure; current and future needs; motivation and time-linesStrong business acumenDemonstrate exemplary verbal and written communication, and presentation skills; ability to tailor communications for technical and non-technical audiencesStrong command presence for both internal and external stakeholdersExtremely comfortable in a fast-paced environment that requires excellent time-management and the ability to multi-task and prioritize effectivelyA cool-head, able to maintain poise and composure under pressure in relatively ambiguous and complex situationsHighly accountable, understanding that Presales Engineering directly impacts the Vistex brand, market reputation, prospect/client impressions, and sales performanceProven ability to be both a team player and work independentlyHighly organized, with strong planning skills; deliver on-time and to high quality standardsSelf-motivated, team-minded entrepreneurial attitudeHighly reliable and dedicated work ethic with consistent attendance and punctuality are criticalFlexible; ability to adapt to changing prioritiesHighly proficient in MS Office (Word, Excel, PowerPoint, Project, Visio)SAP experience preferredBA/BS degree required-- - provided by Dice

Keywords: Vistex, Inc, Hoffman Estates , Presales Engineer, Engineering , Hoffman Estates, Illinois