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Account Manager

Company: Tate & Lyle
Location: Hoffman Estates
Posted on: January 6, 2022

Job Description:

MAIN ACCOUNTABILITIESResponsible for driving account penetration, expanding the account relationship cross functionally and using those relationships to drive resultsManage key customer relationships and negotiate customer agreements that deliver against annual operating plans aligned with Tate & Lyle FBS NOAMDevelop and execute account plans focused on growth strategy and manage the opportunity pipelineMonitor any variances and work closely with customer service and internal operations team to improve overall customer satisfactionOwn the near and long term complex forecasting and account planningReport on gaps to planned sales (variance analysis, contract compliance overview)Communicate with management by providing regular CRM updates via Salesforce.com; Call / Activity Reports, Sales Opportunities, Contracting Progress, Updated Account Information and Contract Information; participating in campaigns and proactive lead management, etc...With support from credit dpt manage the receivables to limit over duesAttend and contribute at sales meetings and conference callsWork collaboratively with Technical Service field Manager to best serve the customers' needsWork cross functionally to ensure customer performance goals are metNetworking in the meal solutions / convenience industry to grow Tate & Lyle product and solution exposure in North AmericaPERFORMANCE MEASURESYear over year growth of accounts in sales portfolio / new winsQuality and size of the opportunity pipelineForecast bias and customer over due paymentsDelivery & regular update of robust account plansCustomer contractual obligations management (MSA, annual contracts)COMPETENCIESIndustry Expertise - Keeps up to date on industry news, insights trends and other client solutions, incorporate this into the customer interactions to establish trustTrusted partner - ability to build and expand relationships within and across multiple accounts.Solutions design - assist customers to find product solutions within T&L product portfolioDelivery - ability to leverage the formal and informal structures to get things doneSales acumen - work within and across multiple accounts to drive profitable sales and revenue growth.California Consumer Privacy Act ("CCPA")The Company is committed to complying with the California Consumer Privacy Act ("CCPA"-- -) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.

Keywords: Tate & Lyle, Hoffman Estates , Account Manager, Executive , Hoffman Estates, Illinois

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