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DR/BCP Manager

Company: Claire's
Location: Hoffman Estates
Posted on: January 21, 2023

Job Description:

The BCP Manager is responsible for providing Business Continuity Planning, Support, and Maintenance services throughout the organization

Responsibilities include:

  • Build strong partnerships to interface with leadership and teams at all levels within the organization
  • Plan, managed and coordinate testing activities
  • Create and implemented Disaster Recovery standard templates
  • Develops disaster recovery and resumption plans for the core processes and systems that are critical to Claire's continued business operations in the event of a disruption
  • Defines, tests and matures the Disaster Recovery capabilities
  • Leads a distributed team of skilled professionals to ensure platform recovery strategies support DR readiness requirements. Prioritize review of DR recovery plan documentation to ensure alignment to the Aon DR framework
  • Lead all aspects of activities to ensure all Disaster Recovery procedures and plans are tested, detailed and supervised and provide rapid response and recovery to system events
  • Leads all aspects of DR tests/exercises to identify gaps and ensure continuous improvement
  • Work closely with Risk Management to help develop risk analysis for all Platform services to resolve vulnerable points in the system and establish strategies for risk mitigation
  • Participate in testing that ensures compliance to the Resiliency Operations standard and all supporting processes
  • Collaborate and Advise teams across business and technology to ensure resiliency and recovery capabilities align with approved tiers and practices
  • Consult and evangelizes recovery and resiliency best practices outside of immediate team (business and tech focused)
  • Determine what first steps need to be taken by the disaster recovery teams
  • Keep the disaster recovery teams on track with pre-determined expectations and goals
    • 5+ years hands-on experience in disaster recovery/business continuity/crisis management
    • Project management experience
    • 5+ years of experience developing multi-functional/peer relationships. Experience building team consensus
      • High level of attention to detail and accuracy
      • Ability to communicate clearly and concisely with mid- management (written and oral, presentation and interpersonal skills)
      • Some understanding of crisis operations and effective communication processes
      • General understanding of disaster recovery plan development and testing standard methodologies and processes
      • Strong information technology (IT) knowledge and design principles. Ability to work with IT on analysis and solutions
      • Self-starter with ability to prioritize tasks to meet project/global program requirements

        Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Keywords: Claire's, Hoffman Estates , DR/BCP Manager, Executive , Hoffman Estates, Illinois

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