Customer Experience Program Manager
Company: Siemens Corporation
Location: Hoffman Estates
Posted on: January 24, 2023
Do you want to join us in helping to fight the world's most
threatening diseases and enabling access to care for more people
around the world? At Siemens Healthineers, we pioneer breakthroughs
in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with opportunities
to go beyond your comfort zone in order to grow personally and
professionally. Sound interesting? Then come and join our global
team as our Customer Experience Program Manager, coordinating
amazing customer experiences for visitors to Siemens Healthineers
Molecular Imaging facilities
Our global team: We are a team of 66,000 highly dedicated employees
across more than 70 countries passionately pushing the boundaries
of what's possible in healthcare to help improve people's lives
around the world. As a leader in the industry, we aspire to create
better outcomes and experiences for patients no matter where they
live or what health issues they are facing. Our portfolio, spanning
from in-vitro and in-vivo diagnostics to image-guided therapy and
innovative cancer care, is crucial for clinical decision-making and
Our culture: We are part of an incredible community of scientists,
clinicians, developers, researchers, professionals, and skilled
specialists pushing the boundaries of what's possible, to improve
people's lives around the world. We embrace a culture of
inclusivity in which the power and potential of every individual
can be unleashed. We spark ideas that lead to positive impact and
continued success. Check our Careers Site at
This is a role well suited to an ambitious professional, looking
for the next step in their career. As a Customer Experience Program
Manager, you will be responsible for:
* Responsible for managing the customer experience program for
Molecular Imaging to support the global sales teams in closing
product and software sales.
* Liaise with global sales team members to manage logistics in
association with customer visits, including but not limited to
planning transport, accommodation, and catering.
* Coordinate the availability of appropriate product specialists,
product development teams and key experts to support customer
visits at the Knoxville and Chicagoland locations.
* Develop and maintain a database of Key Opinion Leaders and global
* Assist in the planning and execution of Sales Education events
under the guidance of the Global Sales Education Manager.
* Assist in the development of a Clinical Fellowship Program.
* Other duties/tasks as relevant
This position may suit you best if you have the following talents
or interests and would like to do develop your career with a
progressive company such as Siemens Healthineers:
* Capable of motivating others to complete required support
* Able to present within a customer environment
* Proficient in communicating verbally and in writing
* Experienced in event planning
* Willingness to travel up to 15%
* Exceptional PC skills (MS Office software: Word, PowerPoint,
Excel, and Outlook) as well as working knowledge of Adobe Photoshop
and/or other design programs
* Functional understanding of the healthcare industry
At Siemens Healthineers, we value those who dedicate their energy
and passion to a greater cause. Our people make us unique as an
employer in the med-tech industry. What unites and motivates our
global team is the inspiration of our common purpose: To innovate
for healthcare, building on our remarkable legacy of pioneering
ideas that translate into even better healthcare products and
services. We recognize that taking ownership of our work allows
both us and the company to grow. We offer you a flexible and
dynamic environment and the space to move beyond your comfort zone
to grow both personally and professionally.
Beware of Job Scams
Please beware of potentially fraudulent job postings or suspicious
recruiting activity by persons that are currently posing as Siemens
Healthineers recruiters/employees. These scammers may attempt to
collect your confidential personal or financial information. If you
are concerned that an offer of employment with Siemens Healthineers
might be a scam or that the recruiter is not legitimate, please
verify by searching for the posting on the Siemens Healthineers
If you want to join us in transforming the way healthcare is
delivered, visit our career site at
If you wish to find out more about the specific before applying,
please visit: https://usa.healthcare.siemens.com/about.
As an equal-opportunity employer we are happy to consider
applications from individuals with disabilities.
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Experienced Professional
Full / Part time: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer
encouraging diversity in the workplace. All qualified applicants
will receive consideration for employment without regard to their
race, color, creed, religion, national origin, citizenship status,
ancestry, sex, age, physical or mental disability unrelated to
ability, marital status, family responsibilities, pregnancy,
genetic information, sexual orientation, gender expression, gender
identity, transgender, sex stereotyping, order of protection
status, protected veteran or military status, or an unfavorable
discharge from military service, and other categories protected by
federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from
discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay
Transparency Nondiscrimination Provision. To learn more, Click
California Privacy Notice
California residents have the right to receive additional notices
about their personal information. To learn more, click here.
Keywords: Siemens Corporation, Hoffman Estates , Customer Experience Program Manager, Executive , Hoffman Estates, Illinois
Didn't find what you're looking for? Search again!