Senior Vendor Contract Manager

Company: CDK Global
Location: Hoffman Estates
Posted on: March 19, 2023

Job Description:

The Senior Vendor Contract Manager is a key member of the VMO team, supporting and managing both the financial and operational aspects of the engagement, from negotiations during sourcing, onboarding/off-boarding, tracking of spending, and assessing supplier performance throughout the life of the contract.The Senior Vendor Contract Manager is responsible for, however not limited to, the following:

• Manages large Managed Services Provider (MSP) agreements, at scale
• MSP contract reviews, negotiations, change control, and performance reviews
• Provides input and obtains feedback on MSP performance from both the MSP supplier and the CDK service leads
• Evaluates and monitors the MSP service contract to ensure compliance
• Leads, schedules, conducts, and manages various MSP/CDK governance forums
• Assesses performance of the operational delivery on SLA's
• Provides strategic support and analyzing rates to ensure competitive pricing for any contract renewals and negotiations
• Single point of contact between retained operations and the supplier
• Engages with outside and CDK legal, and CDK leadership to obtain input and direction for any negotiations and/or escalations with the MSP and/or withing CDK
• Participates in MSP negotiations, including pre-proposal, RFP, and post-award negotiations
• Understands and navigates through contract structure and hierarchy
• Identifies and appropriately communicates contractual changes that have a financial impact (e.g., new contracts, contract extensions, planned terminations)
• Conducts an annual appraisal of the contract, involving the relevant service managers to ensure continued value
• Maintains up-to-date price benchmarks and identifying best practices
• Seeks out feedback on supplier performance and the services providedExperience and Qualifications:
  • Bachelor's degree or equivalent
  • 3+ years of vendor contracts management work experience, preferably from a managed services provider environment
  • Collaborative, excellent team player with strong interpersonal skills able to work with virtual and global cross-functional teams
  • Demonstrated strong influencing & negotiation skills within cross-functional teams without formal authority
  • Proven success in dealing with business leaders on all levels and ability to manage effectively within a matrix organizational structureSalary Ranges: $108,000 - $140,500CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
    • Paid Time Off (PTO)
    • 401K Matching Program
    • Tuition ReimbursementAt CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Keywords: CDK Global, Hoffman Estates , Senior Vendor Contract Manager, Executive , Hoffman Estates, Illinois