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Salesforce Admin/IT Operations Manager

Company: Resolute Technologies, LLC
Location: Hoffman Estates
Posted on: May 24, 2023

Job Description:

If you have a passion for IT Operations, Salesforce Administration, and helping non-profit organizations forward their cause, we have a great full-time opportunity for you. One of our clients in the NW Suburbs is looking to add an up and coming leader to their team.

This position contributes to the evolution of technology platforms, especially focusing on strategy, architecture, integration, and data management. Your role involves the application of expert technical knowledge to the hands-on execution of data management and information systems development.

This person will be a player coach.

40% Product Ecosystem Development
40% Salesforce Administration
10% strategic vision
10% leadership

Location: Onsite M-F; Hoffman Estates, IL

Job Responsibilities:

Manage and maintain Salesforce org, including user management, data management, and security.
Serve as the primary point of contact and lead for coordinating with development contractors and partners and ensuring timely and effective communication, coordination, and management of project deliverables.
Collaborate with stakeholders across the organization to understand their needs and customize Salesforce to meet the needs of our business processes.
Manage and Maintain Salesforce-related applications including, but not limited to, the Nonprofit Success Pack (NPSP), FormAssembly, Volunteers for Salesforce, and various fundraising platforms.
Configure and customize Salesforce to meet business requirements, including creating and managing custom objects, fields, workflows, validation rules, and reports.
Stay current with the latest Salesforce releases and features and proactively identify opportunities for improvement.
Implement procedures for monitoring data quality and integrity.
Support ad-hoc Salesforce projects as needed.

Experience Requirements:

You'll be a great fit if you have...

Minimum of 3 years of experience as a Salesforce Administrator, preferably in a nonprofit
Proficiency in Salesforce configuration, customization, data management, reporting, and dashboards.
Strong analytical, problem-solving, and project management skills.
Excellent communication and interpersonal skills and ability to work collaboratively with stakeholders at all levels.
High level of attention to detail and accuracy.
Ability to work independently in a fast-paced and dynamic environment.
Bachelor's degree in computer science, information technology, business administration, or a related field.

BIG Company Benefits including:

401(k) with Matching
Insurance = Health, Dental, Vision, Disability, Life
Health savings account + Flexible Spending Account
Employee assistance program
Paid time off
Professional development assistance

Resolute Technologies is a boutique consulting and recruiting company specializing in IT Staffing, SAP Services, and Supply Chain. Since 1998, we have built relationships that gives us access to exceptional IT talent. Resolute understands what it is to be a partner. We support clients and system integrators with the full range of IT professionals from project managers, or functional leads, to technical developers. We are standing at the ready to solve your IT talent needs.

Keywords: Resolute Technologies, LLC, Hoffman Estates , Salesforce Admin/IT Operations Manager, Executive , Hoffman Estates, Illinois

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