Program Manager of CILA Homes
Company: SHORE COMMUNITY SERVICES INC
Location: Skokie
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: The Program Manager
plays a crucial role in overseeing the operations and management of
our four Community Integrated Living Arrangements (CILAs) in
Skokie, Glenview, and Evanston, IL. This position involves a broad
range of responsibilities from administrative tasks to ensuring the
overall wellbeing and safety of our residents and facilities.
Oversees staff scheduling and time card approval. Provide on-call
support during the week and be a part of an on-call rotation.
Maintains a bank of DSP substitute staff to assist with shift
coverage Approve payroll and review additional hours for accuracy
(2nd approval on Tuesday after payday, review add-on hours every
Tuesday following payroll). Conduct Link Card reconciliation and
Personal Needs Allowance Receipts on the first of every month.
Manage monthly budgeting and billing processes. Order supplies by
the 5th of each month and ensure that house safety books are
updated monthly. Oversee quarterly building and vehicle maintenance
reports. Operational Management: Maintain and review daily
attendance records, ensuring they are up to date by the 15th and
the last day of each month. Facilitate new staff orientation and
ensure completion of OJT packets and DSP training within the
required 120-day timeframe. Conduct staff evaluations at 90 days, 6
months, and annually. Manage petty cash based on program needs.
Requirements: Quality Assurance and Compliance: · Ensure that House
Supervisors are effectively managing monthly schedules, Link Card
food receipts, client schedules and activities, inventory
checklists, and grocery shopping. · Monitor the completion of
client safety meetings and the documentation of incident reports
within 24 hours. · Verify the maintenance of HVAC systems, water
temperature logs, fire & smoke/carbon monoxide detectors, and
monthly vehicle maintenance. · Oversee emergency drills, bed bug
checks, and shift communication logs. · Review housekeeping logs
for overnight cleaning tasks daily. Leadership and Supervision: ·
Hold monthly staff house meetings and ensure minutes are recorded
and reviewed. · Perform bi-monthly off-shift drop-in checks using
the Program Manager Drop In Checklist. · Provide supervision and
consultation to House Supervisors and direct support professionals
on operational and resident issues. Additional Duties include: ·
Participates in program surveys by accrediting bodies such as BALC,
BQM and CARF. · Provides consultation to DSPs regarding resident
issues and concerns. Oversees activity calendar for residents.
Shore is convenient to mass transit, offers an outstanding benefits
package, including a generous time off policy and retirement
package, and proudly has one of the highest employee retention
rates in the industry. Be part of the heart of Shore Community
Services, Inc., an equal opportunity employer. Apply today. Shore
has various locations in Skokie, Evanston, Glenview, and Morton
Grove. Administrative Office located at 8350 Laramie Ave in Skokie.
Monday-Friday 8:00 am to 4:00 pm. (Weekends based on staffing
needs) Job Type: Full-time Pay: $60,000.00 - $63,500.00 per year
Benefits: Dental Insurance Employee assistance program Employee
discount Health insurance Life insurance Paid time off Vision
insurance Experience level: 1 year Schedule: 8-hour shift (Salaried
Position) Monday to Friday (Schedule varies per program needs) On
call Weekends as needed Education: Bachelor's (Required)
Experience: Supervisor: 1 year (Required) Working with adults with
IDD: 2 years (Required) License/Certification: Driver (Required)
State of Illinois QIDP (Preferred) Work Location : In person
Keywords: SHORE COMMUNITY SERVICES INC, Hoffman Estates , Program Manager of CILA Homes, Healthcare , Skokie, Illinois
