Wendy's Shift Supervisor
Location: Hoffman Estates
Posted on: November 23, 2022
Broad Functions: This position will supervise the employees in
the shift operations and aid in the operation of the restaurant to
achieve customer satisfaction, quality service, compliance with
corporate/franchise policies and procedures. Position is
responsible for operations in a shift in the restaurant. Monitors
shift revenues. DUTIES AND RESPONSIBILITIES: ? Supervise the
shift's operations in the restaurant and liaise with the kitchen
staff to ensure smooth operations, compliance with procedures and
safety regulations and that an optimal level of quality service is
achieved. ? Supervise the restaurant employees; recommend hiring,
schedule, train, resolve problems, provide open communications and
recommend discipline as appropriate. ? Respond to customer needs,
issues, comments and problems to ensure a quality experience. ?
Update the cash register system and compile and prepare various
reports to aid in the administration of the restaurant. ? Supervise
the maintenance/sanitation of the restaurant and equipment during
the shift to protect the assets, comply with regulations and ensure
quality service. ? Perform special projects and other
responsibilities as assigned.
Keywords: Wendy's, Hoffman Estates , Wendy's Shift Supervisor, Hospitality & Tourism , Hoffman Estates, Illinois
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