HoffmanEstatesRecruiter
the smart solution for Hoffman Estates jobs

Retail Associate

Company: Ross Dress for Less
Location: Hoffman Estates
Posted on: October 10, 2018

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Dress for Less, Hoffman Estates , Retail Associate, Hospitality & Tourism , Hoffman Estates, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Local CDL A Company Driver, Pick Up & Delivery - ORD
Description: Brief Overview: Run local pick-up delivery routes as a CDL A Company Driver. Responsibilities include but are not limited to unloading freight and occasionally picking up freight up to 60 lbs / carton. (more...)
Company: Forward Air
Location: Chicago
Posted on: 10/21/2018

CDL A Delivery Drivers
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS Guaranteed Transition Pay NEW ANNUAL PAY INCREASE - Earn an Average of 3,000 - 7,500 more per year LCL Bulk is a Wisconsin based food grade tanker (more...)
Company: LCL Bulk Transport
Location: Whiting
Posted on: 10/21/2018

Housekeeping Aide (pm)- Courtyard (170020AH)
Description: Heres To Your Journey with Courtyard Courtyard is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to (more...)
Company: Marriott
Location: Aurora
Posted on: 10/21/2018


Line Cooks - Start at $11 per hour
Description: At Red Robin , we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, (more...)
Company: Red Robin
Location: Schererville
Posted on: 10/21/2018

Inbound Customer Service (Remote)
Description: We are looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients sales, customer (more...)
Company: Mommy Jobs Online
Location: West Chicago
Posted on: 10/21/2018

Dishwasher - Steward - JW Marriott Chicago (180022M0)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests (more...)
Company: Marriott International
Location: Cicero
Posted on: 10/21/2018

Housekeeping Aide - Courtyard Chicago Naperville (18002D2Q)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Chicago
Posted on: 10/21/2018

Extruder Operator Helper
Description: Great opportunity for growth and advancement This position is for Pactiv, a company of Reynolds Group Holding Inc. ESSENTIAL DUTIES RESPONSIBILITIES: ul li Responsible for operating and troubleshooting (more...)
Company: Pactiv
Location: Bridgeview
Posted on: 10/21/2018

Customer Service Travel Agent
Description: Mommy Jobs Online agents on the Customer Service Travel Agent Program will take inbound calls to schedule air, hotel, and car reservations using Sabre Red. Contractors will provide accurate domestic and (more...)
Company: Mommy Jobs Online
Location: Chicago
Posted on: 10/21/2018

CDL A Delivery Drivers
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS Guaranteed Transition Pay NEW ANNUAL PAY INCREASE - Earn an Average of 3,000 - 7,500 more per year LCL Bulk is a Wisconsin based food grade tanker (more...)
Company: LCL Bulk Transport
Location: Park Ridge
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Hoffman Estates RSS job feeds