HoffmanEstatesRecruiter
the smart solution for Hoffman Estates jobs

Retail Associate

Company: Ross Stores, Inc
Location: Hoffman Estates
Posted on: February 26, 2019

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS:* Understands that safety is the number one priority and practices safe behaviors in everything they do.* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.* Represents and supports the Company brand at all times.* Maintains a professional appearance, and adheres to the Company dress code at all times.* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES:* Customer Focus* Integrity and Trust* Communication* Action Oriented* Drive for Results* Approachability* Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:* Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.* Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA:* Ability to use all Store equipment, including PDTs, registers and PC as required.* Ability to spend up to 100% of working time standing, walking, and moving around the Store.* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.* Ability to occasionally push, pull and lift more than 25 pounds.* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.* Certain assignments may require other qualifications and skills.* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Stores, Inc, Hoffman Estates , Retail Associate, Hospitality & Tourism , Hoffman Estates, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


EatStreet Delivery Driver
Description: To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the Employer Delivery team Perks:Drivers can earn up to 12 an hour depending on availability (more...)
Company: Eatstreet
Location: Janesville
Posted on: 03/23/2019

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Carol Stream
Posted on: 03/23/2019

CDL A Delivery Drivers
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS br br Guaranteed Transition Pay br br LCL Bulk is a Wisconsin based food grade tanker company that primarily hauls liquid chocolate for some (more...)
Company: LCL Bulk Transport
Location: Crystal Lake
Posted on: 03/23/2019


Flooring Store Manager
Description: Job Title: FlooringStore Manager Department/Location: Waukesha FLSA Exemption Status: Exempt Salaried Reports to: President Primary Function: To increase sales by canvassing new and retaining current (more...)
Company: Artisan Floor Supply
Location: Waukesha
Posted on: 03/23/2019

Customer Service Representatives
Description: Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to
Company: Domino's Pizza
Location: Janesville
Posted on: 03/23/2019

Customer Service (Remote)
Description: Seasonal Partner Services Representative Remote Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances (more...)
Company: Mommy Jobs Online
Location: Hoffman Estates
Posted on: 03/23/2019

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online to (more...)
Company: Mommy Jobs Online
Location: Waukesha
Posted on: 03/23/2019

Delivery Driver - 601987
Description: Delivery DriverPanera is seeking Delivery Drivers to be the driving force behind our new delivery program. Delivering for Panera is a great way to earn extra income on a flexible schedule. As a Panera (more...)
Company: Panera Bread Company
Location: Waukesha
Posted on: 03/23/2019

Customer Service Job
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: Mommy Jobs Onlne
Location: Waukesha
Posted on: 03/23/2019

EatStreet Delivery Driver - Supplement Your Income - Janesvi
Description: To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the Employer Delivery team br Perks: ul li Drivers can earn up to 12 an hour depending (more...)
Company: Eatstreet
Location: Janesville
Posted on: 03/23/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Hoffman Estates RSS job feeds