HoffmanEstatesRecruiter
the smart solution for Hoffman Estates jobs

Retail Associate

Company: Ross Stores, Inc
Location: Hoffman Estates
Posted on: April 6, 2019

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS:* Understands that safety is the number one priority and practices safe behaviors in everything they do.* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.* Represents and supports the Company brand at all times.* Maintains a professional appearance, and adheres to the Company dress code at all times.* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES:* Customer Focus* Integrity and Trust* Communication* Action Oriented* Drive for Results* Approachability* Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:* Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.* Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA:* Ability to use all Store equipment, including PDTs, registers and PC as required.* Ability to spend up to 100% of working time standing, walking, and moving around the Store.* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.* Ability to occasionally push, pull and lift more than 25 pounds.* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.* Certain assignments may require other qualifications and skills.* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Stores, Inc, Hoffman Estates , Retail Associate, Hospitality & Tourism , Hoffman Estates, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Housekeeping Aide - Courtyard Chicago Lincolnshire - (1900165A)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Waukegan
Posted on: 04/22/2019

Customer Service Reservationist - Order Entry
Description: Customer Service Reservationist - Order Entry Mommy Jobs Online is seeking remote independent contractors to
Company: Mommy Jobs Online
Location: Waukesha
Posted on: 04/22/2019

At home Customer Service Jobs Starting TODAY !!!
Description: Be part of a Health and Dental Benefits Discount company and assist people to save on their Healthcare
Company: MAH Benefits
Location: Elgin
Posted on: 04/22/2019


Cook
Description: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees
Company: Taco Bell - Border Foods
Location: Janesville
Posted on: 04/22/2019

Reservation Sales Agent / Cruise Line Reservationist
Description: We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our (more...)
Company: MJOL Jennifer Agnew
Location: Elgin
Posted on: 04/22/2019

Customer Service Home Office
Description: Work from home 100 online or offline. Includes family health plan, daily/ residual pay, Cadillac club car program,
Company: Ameriplan
Location: Janesville
Posted on: 04/22/2019

Delivery Driver (part or full time) with DoorDash - Make up to $20.0/h
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: Kenosha
Posted on: 04/22/2019

Pastry Cook - JW Marriott Chicago - (19000PYY)
Description: Here's To Your Journey with JW Marriott Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than (more...)
Company: Marriott International
Location: Cicero
Posted on: 04/22/2019

Cook III - Marriott GE Healthcare Institute RiversEdge Condos - (1900167Q)
Description: Here's To Your Journey with Marriott Conference Centers Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests (more...)
Company: Marriott International
Location: Kenosha
Posted on: 04/22/2019

Cook III - Renaissance Schaumburg Convention Center Hotel - (190015VC)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Elgin
Posted on: 04/22/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Hoffman Estates RSS job feeds