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Software Project Engineer

Company: Trumpf, Inc.
Location: Hoffman Estates
Posted on: January 11, 2020

Job Description:

"Trusting in brave ideas" this is our promise to everyone who works for us. As a family business, we make long-term decision and provide our people with the trust and stability needed to bring their ideas to fruition, even the unconventional ones. Being a market and technology leader in machine tools and lasers, we courageously shape the manufacturing of tomorrow, meeting every challenge with bold, fresh thinking.


The Software Project Engineer would be a part of the TRUMPF software group that focuses on Industry

4.0 software solutions for the next generation smart factory. The team is responsible to detail, implement and fully support MES and programming software solutions for customers

Principle Duties & Responsibilities

The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned.

- Support customers in TruTops FAB (MES) / Metamation Enterprise & sheet metal programming software.

- Implement & update software solutions at customer sites and provide customer training

- Assess process value chain and adapt TRUMPF / Metamation software to customer needs.

- Support customers with questions and troubleshooting over phone, web & email.

- Provide software support for in house production at TRUMPF smart factory

- Serve as key contact & manage customer projects

- Travel for projects in USA, Canada and Mexico.


Experience with CAD/CAM programming software for machine tools. Experience in TRUMPF & Metamation software products. Thorough experience in Project Management. Excellent communication skills, as well as, telephone etiquette. Ability to communicate patiently and diplomatically is mandatory. Must have a professional customer service attitude. Ability to work both independently and in a team environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

## Job Category: Engineering

Keywords: Trumpf, Inc., Hoffman Estates , Software Project Engineer, IT / Software / Systems , Hoffman Estates, Illinois

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