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JIRA Administrator (Align / AgileCraft)

Company: Ascent Services Group
Location: Hoffman Estates
Posted on: March 18, 2020

Job Description:

Job Req 20-01408 Job Title JIRA Administrator (Align AgileCraft) Job Location Hoffman Estates, IL Job Type Contract Job Duties Administer Jira Align for the enterprise Manage the technical backlog for Align Provide quality and timely support and resolution of issues Analyze, troubleshoot, and problem solve, while providing root cause analysis, including review of system logs Develop, test, and implement changes to address issues Create support materials on frequent issues and maintenance of Align Participate in stand-up meetings Proactively provide guidance on usage of Align with Jira Software Education and Qualifications Skills and Competencies Bachelor's degree in Computer Science, Software Engineering, Information Systems, Information Technology or a related field Jira software certification is a plus Ability to work with users at all levels of experience and authority Work Experience Three (3) years of experience with Jira Align Three (3) years of experience in support, software services, andor system administration for a large company Testing andor development experience for web applications in a SaaS environment

Keywords: Ascent Services Group, Hoffman Estates , JIRA Administrator (Align / AgileCraft), IT / Software / Systems , Hoffman Estates, Illinois

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