JIRA Administrator (Align / AgileCraft)
Company: Ascent Services Group
Location: Hoffman Estates
Posted on: March 18, 2020
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Job Description:
Job Req 20-01408 Job Title JIRA Administrator (Align AgileCraft)
Job Location Hoffman Estates, IL Job Type Contract Job Duties
Administer Jira Align for the enterprise Manage the technical
backlog for Align Provide quality and timely support and resolution
of issues Analyze, troubleshoot, and problem solve, while providing
root cause analysis, including review of system logs Develop, test,
and implement changes to address issues Create support materials on
frequent issues and maintenance of Align Participate in stand-up
meetings Proactively provide guidance on usage of Align with Jira
Software Education and Qualifications Skills and Competencies
Bachelor's degree in Computer Science, Software Engineering,
Information Systems, Information Technology or a related field Jira
software certification is a plus Ability to work with users at all
levels of experience and authority Work Experience Three (3) years
of experience with Jira Align Three (3) years of experience in
support, software services, andor system administration for a large
company Testing andor development experience for web applications
in a SaaS environment
Keywords: Ascent Services Group, Hoffman Estates , JIRA Administrator (Align / AgileCraft), IT / Software / Systems , Hoffman Estates, Illinois
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