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SAP ABAP Consultant (no travel)

Company: Vistex
Location: Hoffman Estates
Posted on: January 15, 2022

Job Description:

We are seeking an analytical-minded, customer-oriented candidate to support the Vistex software solutions in a fast-paced work environment. The main priority will be to coordinate the software issues reported by customers and document the resolutions. This position will report to the Product Support Director. Vistex will provide training for the successful candidate who has expertise in a number of the areas listed below.

Essential Duties and Responsibilities:

* Troubleshoot issues by replicating, debugging, identifying, diagnosing, and resolving second and third level software support issues
* Interact with customers to ensure problems are clearly defined
* Assist customers with issues during software installations and upgrades
* Create SAP Notes
* Learn and understand the application products developed by the business
* Suggest methods for improving efficiency and service to customers and associates
* Perform other duties as assigned

Essential Job Skills

* Team player with a positive and encouraging demeanor
* Able to thrive in a small business atmosphere
* Ability to participate across various teams, cultures, geographies, and time zones
* Logical and detail-oriented thinking
* Ability to learn new system functionality quickly
* Ability to handle multiple tasks simultaneously
* Able to work outside of normal business hours without prior notice in case of very high priority issues
* Innovative problem solving & analysis
* Abstract thinking (commonality, categorization, patterns, trends)

About Us: Vistex, Inc. is an SAP software solutions extensions partner serving businesses of all sizes worldwide across a spectrum of industries by managing their master data, contracts, pricing, rebates, and incentive programs. Our solutions provide unprecedented visibility into the breadth and depth of go-to-market programs and enable businesses with insightful information that drives revenue, controls costs, and increases margins. Our deep industry expertise coupled with in-house implementation, delivery, and training services makes Vistex a full solutions resource and consultancy.

Headquartered in Hoffman Estates, IL, and with locations around the world, Vistex is searching for dynamic, enthusiastic team members to contribute to the long-term success of both Vistex and our clients!

Keywords: Vistex, Hoffman Estates , SAP ABAP Consultant (no travel), IT / Software / Systems , Hoffman Estates, Illinois

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