With more than $2 billion in revenues, CDK Global is a leading
global provider of integrated information technology and digital
marketing solutions to the automotive retail and adjacent
industries. Focused on enabling end-to-end automotive
commerce, CDK provides solutions to dealers in more than 100
countries around the world, serving approximately
28,000 retail locations and most
automotive manufacturers. CDK Global solutions automate and
integrate critical processes from pre-sale targeted advertising to
the sale, financing, insurance, parts supply, repair and
maintenance of vehicles, with an increasing focus on utilizing data
analytics and predictive intelligence.
We’re large enough to make a difference but small enough for
your voice to be heard. This means that we are an organization
where every person matters. You can make an impact on the success
of our business and that of our customers regardless of what career
you decide to pursue.
From data scientists to sales and client service experts, we’re
hiring to support your growth and ours - Green light your
The Director of Business Operations is a critical and
high-visibility role for driving efficiency, scale and consistency
across business operations under the Chief Operating Officer (COO).
You will be responsible for establishing and driving the rhythm of
business for the Delivery, Support, Sales and Business Segments.
This includes owning activities with a recurring cadence, diving
deep on key topics as they arise, conflict resolution, helping with
defining and execution of team strategies and providing timely
insights and analytics needed to improve operations.
Prep for, setup and conduct leadership team meetings.
Own action-item tracking and follow-through to resolution.
Anticipate and mitigate risks associated with COO-owned
deliverables and commitments.
Establish and enforce a cadence for consolidation and reporting
of related team metrics.
Identify, prioritize and surface topics and issues that require
COO attention along with suggestions for mitigation or
Proactively analyze relevant data/information to surface
Partner with functional leaders to develop and execute on their
Serve as go-to-resource for evaluation of
presentations/communications and their COO readiness.
Partner with other business managers across the org to leverage
Help in standardization of best practices across functions under
A minimum of 10 years of related experience.
Bachelor’s degree in a technical or business field required; MBA
Strong project and program management skills and experience.
Applied experience with data analytics and insight
Mature understanding of professional services, operations and
go-to-market practices for SaaS products.
Effective at driving complex multi-stakeholder processes and
cross-team programs to desired results while managing risk.
Demonstrated strong capability in verbal and written
communications skills for a geographically dispersed audience.
Ability to create effective relationships, influence and
collaborate internally and externally at all organizational
Extremely detail-oriented with analytical problem solving
Strong executive presence with ability to manage through
high-intensity, high-pressure scenarios.
CDK Global knows you have passions outside of work. You have
family, friends, sporting events, and lots of things going on.
That’s why we offer a comprehensive benefits package to not only
take care of you but your family as well. All of our benefits are
effective the first day of employment including 401K matching, paid
time off to re-energize, donate your time to volunteer in your
community, and tuition reimbursement to name a few.
At CDK, we pride ourselves on having a diverse workforce. We
value and celebrate the uniqueness of individuals and the different
perspectives they provide. We offer equal opportunity
employment regardless of race, color, religion, gender, gender
identity or expression, sexual orientation, national origin,
genetics, disability status, age, marital status, or protected
Job ID: 203dac85-10535_672981100