Systems Support Specialist
Company: TRUMPF INC
Location: Hoffman Estates
Posted on: January 12, 2021
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Job Description:
"Trusting in brave ideas" this is our promise to everyone who
works for us. As a family business, we make long-term decision and
provide our people with the trust and stability needed to bring
their ideas to fruition, even the unconventional ones. Being a
market and technology leader in machine tools and lasers, we
courageously shape the manufacturing of tomorrow, meeting every
challenge with bold, fresh thinking.SummaryThe System Support
Specialist is responsible for supporting customers with system
integration (machines, automation, and storage), system start-up,
and providing on-site training and production support. This role
focuses on creating an excellent customer experience from start-up
to operation.Principle Duties & Responsibilities* Operate fully
automated systems comprised of various machine technologies (Laser,
Punch, and Bending), storage systems (Stopa and TruStore), and
software (TruTops Fab and Boost).* Troubleshoot automation related
issues and help resolve the problem in coordination with Service
and Applications.* Start-up support for the introduction of the
TruLaser Center 7030* Training customer operators on-site in the
daily operation of systems.* Primary contact for customers on
system-related questions and issues.* Work as required, with
minimal or no supervision.* Travel requirement is up to 100%,
including overnight travel. It also includes national and
international travel.ExperienceStrong knowledge and experience in
TRUMPF machines, automation equipment, and their operation.
Excellent communication skills required due to intensive contact
with customers.EducationA minimum of 2-year technical school degree
with a solid math background required or equivalent education and
work experience."All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, citizenship, disability or protected veteran status."
Keywords: TRUMPF INC, Hoffman Estates , Systems Support Specialist, Other , Hoffman Estates, Illinois
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