National Field Service Engineer - Chicago, IL
Company: TRUMPF INC
Location: Hoffman Estates
Posted on: January 12, 2021
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Job Description:
"Trusting in brave ideas" this is our promise to everyone who
works for us. As a family business, we make long-term decision and
provide our people with the trust and stability needed to bring
their ideas to fruition, even the unconventional ones. Being a
market and technology leader in machine tools and lasers, we
courageously shape the manufacturing of tomorrow, meeting every
challenge with bold, fresh thinking.SummaryTake this opportunity to
travel 100% and work independently installing, troubleshooting and
repairing innovated technology of Laser & Punch Combination
Machines.Principle Duties & ResponsibilitiesThe statements below
are intended to describe the general nature and level of work in
this position. They are not intended to be an exhaustive list of
all responsibilities. The position may require that employees
perform other duties as assigned.* Provide exceptional customer
service by working closely with customers and machines to ensure
equipment operates within expected tolerances* Pursue machine
diagnosis of our internal Product Support Group (PSG) to repair
TRUMPF equipment* At times, use visual clues, computer programs,
diagnostic tools to further diagnose machine difficulties* Use
electrical and electronic knowledge to help troubleshoot and solve
issues. While also having the resources of company repair manuals
and work orders for assistance with repairs and diagnostics* Clean,
replace, assemble, align or install parts to maintain smooth
operation of machinery and equipment* Interface with cross
functional work teams such as applications, sales, engineering,
production, etc.* When needed, provide onsite training to customers
for operation and/or repair of machines* Receive factory product
training and technical service knowledge as needed* Submit
organized and helpful service reports for each repair mission* Work
as required with minimal supervision in compliance with all safety
requirements* Travel up to 100%. Travel includes regional and
national travel.* Must be able to lift 70 pounds without
aidExperience/EducationAssociates program or technical school
degree in Engineering principles or a suitable combination of
education and work experience. Experience in computer software,
file management, electronics, digital circuits, wiring, mechanics
and hydraulics is helpful. Well-mannered, able to work with all
different types of customers. Must have and maintain a clean and
valid drivers license and record."All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, citizenship, disability or protected veteran status."
Keywords: TRUMPF INC, Hoffman Estates , National Field Service Engineer - Chicago, IL, Other , Hoffman Estates, Illinois
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