Product Owner

Company: I-CAR
Location: Hoffman Estates
Posted on: February 20, 2021

Job Description:

Job Summary:The Product Owner will play a significant role in the Agile development process as the key stakeholder for assigned product(s). He or she will report to the Agile Manager--and will be responsible for managing assigned projects or products in an agile-based environment. The Product Owner will be expected to understand and champion the vision of the products, serving as the biggest advocate for the end-users and stakeholders while working closely with Development, Product, Field, and Sales/Marketing teams. The ideal candidate will have experience as a Project Manager, Business Analyst or Quality Assurance in a technical capacity and have knowledge of Lean principals.The Product Owner collaborates with Business Owners and end-users on requirements, business value scoring and success metrics. The Product Owner drives the requirements gathering process that accurately reflects business needs which includes: risk analysis, "as is" and "to be" process documentation, agnostic of a specific technical solution.--The Product Owner will also act as a change manager, helping to successfully drive change in the organization.Primary Responsibilities include, but are not limited to, the following. Other duties may be assigned.* Working with the business to understand the business need, with a focus on the future state, and evaluate the best solution within the desired platform.* Work closely with the vendor solution architects/administrators to understand the GAP analysis of current state features to future state features.* Collaborate with the agile teams discussing business value, user stories, and acceptance criteria* Acts as a business expert and makes decisions that align with expectations of business units and goals* Creates user stories and acceptance criteria, other team members may participate in this exercise* Select the appropriate project methodologies to deliver value to the customer while minimizing risks* Responsible for collaborating with Business Sponsors to prioritize the backlog* Has detailed knowledge of business unit strategy and goals and leads Agile team with effective decision making that affects the delivery of solutions* Attends Stand-up Meetings* Leads Sprint planning sessions* Leads Backlog grooming sessions* Develops organizational change management framework; communication, training, and post-implementation support.* Writes user stories and for business level (feature group/functional success metrics) and acceptance criteria.* Gather information, sort through issues, seek input from others, develop accurate conclusions from findings, and make timely decisions to prioritize and adapt to change.* Ability to create clear and concise documentation and seek appropriate approvalsSkills and Aptitudes:Able to:* Work proactively on customer issues and resolves them in a timely manner* Communicate at both the business and technical level (written and verbal)* Work very comfortably with stakeholders at the department or division level* Juggle multiple issues, set expectations and prioritize accordingly* Research and respond to customer questions* Navigate complex situations involving multiple partiesFamiliar with:* General Business Processes (Sales, Training, Service, Support)* Learning Management Systems (LMS)* Business Applications (CRM) and Automation* Salesforce Core product and features* Force.com features and capabilities* Internet Architecture and Cloud Computing Concepts* General IT (database, security, networking) concepts and basic programming conceptsRequired skills* Bachelor's degree or equivalent experience preferred* Facilitation experience required* Leadership and negotiation skills* Ability to handle changing prioritiesExperience and Education:* Two to four years of experience with Agile development methodology* Four years of Business Analysis experience* One to two years in the following roles: consulting, analysis, functional lead, project management* Proficiency with Agile methodologies, SCRUM, Kanban, Lean* Experience with LMS, CRM, and CSM platforms

Keywords: I-CAR, Hoffman Estates , Product Owner, Other , Hoffman Estates, Illinois