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Call Center Representative

Company: Aerotek
Location: Hoffman Estates
Posted on: April 9, 2021

Job Description:

Job Description:

  • Handle about 85 calls/day, Answer incoming calls and make outbound follow up calls
  • Answer inbound calls from customers who need immediate assistance and repairs
  • Thoroughly follow up with service providers, for status on work orders or requesting invoices for work completed
  • Escalate poor service or claims to Call Center Leads and management for prompt resolutionTop Skills Details:
    • 1+ year of Customer service experience, retail or office setting
    • HS diploma
    • 25 WPM typing scores speed and accuracy
    • Excellent communication skills oral and written, clear communication
    • Computer savvy These positions start immediately! Please apply if you are interested in being considered, Thank you!! About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Hoffman Estates , Call Center Representative, Other , Hoffman Estates, Illinois

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