Security Command Center Operator - Weekend Days
Company: GardaWorld Security Services U.S.
Location: Hoffman Estates
Posted on: June 16, 2022
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Job Description:
GardaWorld - Security ServicesSecurity Operations Command Center
Operator - Now Hiring!You've got the right skills. What you need is
the right opportunity to unleash your potential. We agree, and
we're hiring!Resume RequiredPrevious SOC, Command Center or
Operator experience required.Shift: Part Time WeekendsSaturdays &
Sundays 6:00am-2:00pmPay: $20 / hourJOB DESCRIPTIONSummary:The
Emergency Operations Center (EOC) operator will assist our client's
Security, Safety and Resilience team with the implementation and
maintenance of their programs. The operator will ensure excellence
in the timely execution of security and life safety operations for
our client. The primary responsibility will be to provide real-time
monitoring of access control, video management, and situational
awareness platform and coordinating risk management activities for
our client. This position will also be responsible for supporting
the metrics program and developing training and awareness material.
This position requires the ability to work flexible schedules
(shift work) as needed to support the client's needs. This is not a
remote position; the ideal candidate MUST reside within close
commuting distance of the Hoffman Estates, IL.Key Areas of
Responsibility:Successful completion of On the Job Training (OJT),
and Continuing Education training requirementsMaintain a high
degree of professionalism and customer service in all
communications with client internal and their internal
customersFollow established procedures/process and make
recommendations where appropriateMonitor all security,
communications, and fire/life safety systemsSystemically monitor
and communicate potential and known threats that may impact
client's operationsServe as the liaison between all departments and
the Security, Safety, and Resilience TeamDirectly responsible for
the accurate documentation of routine, unusual, and reportable
events (accomplished via shift reports, pass-downs logs, incident
reports, incident reports logs, or other established
methods)Proactively monitor camera, access control and visitor
management systems and responds to all security/life safety system
alarmsAnswer, and respond, to events and situations received over
regular, and emergency, phones and intercomsSpeak clearly, give
direction, and provide guidance to employees and security staff
during emergenciesPerform other duties as assigned by the client
and/or management personnelSkills Required:Proven ability to handle
sensitive and confidential information appropriatelyAbility to
establish priorities, multi-task, work independently, and complete
objectives in a fast-paced and demanding work environment to meet
project and program deadlinesDemonstrated experience in critically
evaluating situations, applying strong problem-solving techniques,
and making sound decisionsHistory of successfully working
independently with little direct supervision while following
procedural documents and provided toolsAptitude for clear and
effective written and verbal directions and clarifying information
under time-sensitive conditionsWorking knowledge of Microsoft
Office suite, including Word, Excel, PowerPoint, and SharePointCan
do positive attitude who works well in a team environmentPreferred
QualificationsExperience working in a previous Security Operations
Center, Dispatching Center, Emergency Operations Center, or the
militaryFormal education or certification in Criminal Justice, Law
Enforcement, or Emergency ManagementBroad geopolitical awareness,
knowledge of global events, and cultural sensitivity.Every day is
different at GardaWorld with diverse work assignments and flexible
schedules. We are leaders in Professional training programs that
cover every aspect of delivering world class security services. And
every industry counts on us because we're the very best at what we
do. Perhaps you are, too.In our complex world today, GardaWorld
stands out as the largest privately owned security services company
in the world. We're experts at protecting people and assets. We're
also growing everywhere and expanding in multiple locations. If
you're a sharp, talented, self-confident individual who excels in
customer service, you can build a future here. We give you all the
tools you need to expand your skills and grow your career with
exceptional opportunities for advancement. You can stand out - and
thrive - here, too, as a Command Center Operator.At GardaWorld, we
know your compensation is important so we provide competitive
hourly starting rates for every market we're in. We're growing our
team here in Chicago, IL.122.000986QualificationsEducation
Keywords: GardaWorld Security Services U.S., Hoffman Estates , Security Command Center Operator - Weekend Days, Other , Hoffman Estates, Illinois
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