Service Center Associate in Hoffman Estates, IL
Company: ALOIS Staffing
Location: Hoffman Estates
Posted on: August 2, 2022
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Job Description:
Job Description Client: Sedgwick Job Title: Service Center
Associate (1110717) Duration: 3 Months Location: Hoffman Estates,
IL 60192 Pat Rate: $18/hr. On W2 (without benefits) Primary
purpose: To work as an intermediary auto claims handler between our
field staff and our clients to ensure the best possible auto claims
experience. Essential functions and responsibilities: Assigns new
claims to the appropriate claims handler. Enters verbal and written
application information that meets both the internal and external
customers' requirements accurately into the claims management
system. Contacts the customer by telephone, written correspondence
and/or the claims system regarding documentation required to
process a claim, required time frames and claim status.
Communicates clearly and professionally with the customer by
telephone and/or written correspondence regarding all aspects of
claims process. Participates in and maintains a quality service
culture within the Customer Service Team. Attendance during
scheduled work hours is required. Additional functions and
responsibilities: Performs other duties as assigned. Supports the
organization's quality program(s). Qualifications: Education &
Licensing High school diploma or GED required. Experience: One (1)
year of clerical or customer service experience or equivalent
combination of education and experience preferred. Skills &
Knowledge: Excellent oral and written communication PC literate,
including Microsoft Office products Good customer service skills
Ability to multi-task in a very busy work environment Strong
organizational skills Good interpersonal skills Ability to work in
a team environment Ability to meet or exceed Performance
Competencies Company Description ALOIS is a premier staffing and
recruitment solutions provider to Fortune 1000 companies in regions
like the United States, Europe, India and Asia-Pacific. We have
vast experience placing top talent in roles across diverse
verticals such as Information Technology, Healthcare,
Pharmaceutical, Engineering, Light Industrial and Professional.
ALOIS fosters diversity in its workforce, ensuring all employees
are respected & valued. We bring together people of varying
nationality, ethnicity, gender, physical ability, religious belief,
sexual orientation and socio-economic backgrounds.
Keywords: ALOIS Staffing, Hoffman Estates , Service Center Associate in Hoffman Estates, IL, Other , Hoffman Estates, Illinois
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