Service Center Associate in Hoffman Estates, IL

Company: ALOIS Staffing
Location: Hoffman Estates
Posted on: August 2, 2022

Job Description:

Job Description Client: Sedgwick Job Title: Service Center Associate (1110717) Duration: 3 Months Location: Hoffman Estates, IL 60192 Pat Rate: $18/hr. On W2 (without benefits) Primary purpose: To work as an intermediary auto claims handler between our field staff and our clients to ensure the best possible auto claims experience. Essential functions and responsibilities: Assigns new claims to the appropriate claims handler. Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system. Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status. Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process. Participates in and maintains a quality service culture within the Customer Service Team. Attendance during scheduled work hours is required. Additional functions and responsibilities: Performs other duties as assigned. Supports the organization's quality program(s). Qualifications: Education & Licensing High school diploma or GED required. Experience: One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred. Skills & Knowledge: Excellent oral and written communication PC literate, including Microsoft Office products Good customer service skills Ability to multi-task in a very busy work environment Strong organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies Company Description ALOIS is a premier staffing and recruitment solutions provider to Fortune 1000 companies in regions like the United States, Europe, India and Asia-Pacific. We have vast experience placing top talent in roles across diverse verticals such as Information Technology, Healthcare, Pharmaceutical, Engineering, Light Industrial and Professional. ALOIS fosters diversity in its workforce, ensuring all employees are respected & valued. We bring together people of varying nationality, ethnicity, gender, physical ability, religious belief, sexual orientation and socio-economic backgrounds.

Keywords: ALOIS Staffing, Hoffman Estates , Service Center Associate in Hoffman Estates, IL, Other , Hoffman Estates, Illinois