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Sr Claims Process/Rcvry Clerk

Company: Sears Holdings Corporation
Location: Hoffman Estates
Posted on: November 7, 2018

Job Description:

The Senior Process/Recovery Claims Clerk is responsible for OEM Warranty, Service Contract, Home Warranty, Installation and Delivery claims submission and claims rejection resolutions. Claims submission and payment discrepancy review for major clients and/or minor clients. Reviews outstanding and rejected OEM Warranty, Service Contract, Home Warranty, Installation and Delivery claims. Submits claimable events supported by completed service orders. Ensures that all efforts are made to recover revenue for submitted claims. Process rejected claims from the Accounts Receivable report and ensure that all claims are accepted and all rejects are worked. Ensures that claims are filed in a timely manner using the Claims in Review accrual report. Works closely with assigned clients. Ensure the integrity and accuracy of work processes by auditing completed and rejected claims that are worked by the Off Shore team. Learns all functional and technical aspects of the area(s) assigned. Works closely with the field to obtain missing service order information and feeds back results of claims. Performs tasks associated with managing the rejected claims process, including calling external customers. Performs tasks associated with special national pilots/tests

Keywords: Sears Holdings Corporation, Hoffman Estates , Sr Claims Process/Rcvry Clerk, Other , Hoffman Estates, Illinois

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