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IT Support Technician (Level 2)

Company: Connect Search, LLC
Location: Hoffman Estates
Posted on: January 16, 2020

Job Description:

Essential Functions: - Job Description: Phone Support/Remote Log in Support 10 to 30 support calls a day Active Directory, Microsoft Exchange, Windows environment Possess excellent oral and written communication skills Possess excellent customer service skills Ability to work well with employees at all levels Ability to maintain a professional demeanor at all times - Qualifications: Two-year degree in computer science or equivalent course of study (work experience in the IT field will be accepted in lieu of a two-year degree). Industry related certification in at least one of the following: MCSE, MCSA, CCNA, ITIL, A+, Network+, Mobility+ Minimum 3 year's experience with Windows Server 2012, 2016 Minimum 3 year's experience with Windows 10 Minimum 3 year's experience with Microsoft Office 2010, 2013 Any Experience supporting Office 2016, Lync/Skype for Business and Office 365 a big plus but not a must have -

Keywords: Connect Search, LLC, Hoffman Estates , IT Support Technician (Level 2), Professions , Hoffman Estates, Illinois

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