Lead Salesforce Business Analyst
Company: CDK Global
Location: Hoffman Estates
Posted on: January 12, 2021
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Job Description:
Power the PossibilitiesThe CDK Global technology team is looking
for collaborative innovators who are passionate about making their
mark on emerging enterprise software products. We're building and
developing cloud technology for the automotive retail industrythat
will change the landscape for automotive dealers, original
equipment manufacturers (OEMs) and the customers they serve.Be Part
of Something BiggerEach year, more than three percent of the U.S.
gross domestic product (GDP) is attributed to the auto industry,
which flows through our customer, the auto dealer. It's time you
joined an evolving marketplace where research and
developmentinvestment is measured in the tens of billions. It's
time you were a part of something bigger.We're expanding our
workforce - engineers, architects, developers and more - onboarding
early adopters who can optimize, pivot and keep pace with
ever-evolving development roadmaps and applications.Join Our
TeamGrowth potential, flexibility and material impact on the
success and quality of a next-gen, enterprise software product make
CDK an excellent choice for those who thrive in challenging,
fast-paced engineering environments.The possibilities for impact
are endless. We have exceptional opportunities to evolve our
industry by driving change through new technology.If you're ready
for high-impact, you're ready for CDK.POSITION CAN BE BASED IN
HOFFMAN ESTATES, IL/AUSTIN/PORTLANDResponsibilities* Includes
organizing and leading requirement meetings with business sponsors,
users, and other impacted teams.* Develops both high-level and
detailed business requirements documentation to support business
needs and identify appropriate solution(s).* Utilizes knowledge of
Sales and Marketing or Service Operations' business processes and
tools such as Salesforce, Pardot, Wave/Einstein, Lightning and/or
other tools to make recommendations to business and other impacted
parties regarding solution options and deployment strategy.*
Performs and/or drives actual development of approved solution.*
Documents developed solution and provides solution knowledge to
other team members. Responsible for developing and executing test
plan associated with developed solution or reporting effort.* Works
with business stakeholders to ensure solution meets business
requirements and can be successfully implemented and maintained.
May participate in business strategy discussions based
proven/observed expertise.* Performs other related duties as
assigned.Ideal Candidate:* 8+ years experience in business systems
analysis or like technical role* Intermediate to advanced knowledge
of Salesforce Sales Cloud or Service Cloud* Intermediate knowledge
of business workflows across multiple functional areas*
Demonstrates an ability to lead moderately scoped projects from a
business and systems analysis perspective* Demonstrates an ability
to consult with stakeholders; may do so at senior levels* Applies
knowledge of project management, group facilitation, and
consultation* Applies knowledge of business needs assessment and
analysis, and management principles and practices* Responsibilities
include diverse tasks that may include creating all levels of
deliverables, assisting with policy and procedure development,
training, conducting business needs assessment, research and
analysis, project planning, may act as consultation to senior
management* Demonstrates willingness to learn and actively pursues
higher level knowledge* Bachelor's degree or equivalent experience
requiredCDK Global knows you have passions outside of work. You
have family, friends, sporting events, and lots of things going on.
That's why we offer a comprehensive benefits package to not only
take care of you but your family as well. All of our benefits are
effective the first day of employment including 401K matching, paid
time off to re-energize, donate your time to volunteer in your
community, and tuition reimbursement to name a few.At CDK, we pride
ourselves on having a diverse workforce. We value and celebrate the
uniqueness of individuals and the different perspectives they
provide. We offer equal opportunity employment regardless of race,
color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability status, age,
marital status, or protected veteran status.
Keywords: CDK Global, Hoffman Estates , Lead Salesforce Business Analyst, Professions , Hoffman Estates, Illinois
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