HoffmanEstatesRecruiter
the smart solution for Hoffman Estates jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Hoffman Estates
Posted on: September 6, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBETHB on your registration submission. Please feel free to consult with us if you have further job-related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Hoffman Estates , Inbound Travel Consultant, Professions , Hoffman Estates, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


Healthcare Benefits Consultants needed, apply today.
Description: Our healthcare benefits company is seeking homeworkers to train and develop benefits consultants. Position details: 1. Candidates will
Company: Ameriplan
Location: East Chicago
Posted on: 09/23/2018

Non CDL Drivers
Description: Job RequirementsRequires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks
Company: Lowe's Companies Inc.
Location: Madison
Posted on: 09/23/2018

Regional CDL A Truck Drivers - Up to $5,000 Sign On Bonus!!!
Description: At Hart Driver Solutions, we understand that drivers are American Heroes. Drivers are the heartbeat of the American economy, making great personal sacrifices so that we have
Company: Hart Driver Solutions
Location: Hoffman Estates
Posted on: 09/23/2018


Maintenance Technician
Description: Marquette Management Inc., is looking for a Maintenance Technician at Carol Stream Crossing, Carol Stream IL. The maintenance position plays a key role in effectively accomplishing the goal of providing (more...)
Company: Marquette Management
Location: Carol Stream
Posted on: 09/23/2018

Local CDL A Truck Drivers - Make Up To $24/Hour - Home Daily!
Description: Labor Services Company is currently hiring Class A CDL company driver's to operate Perishable Distribution Solutions,
Company: Labor Services Company
Location: Cicero
Posted on: 09/23/2018

Experienced CDL-A Team Drivers - 1099 Contractor
Description: Call Today 855-303-1670 Bolt Express Fleet Owner is looking to add
Company: Bolt Express
Location: Glenwood
Posted on: 09/23/2018

Own Your Own Truck in Just 24 Months - CDL A Truck Drivers - No Money Down!
Description: ICS Logistics - A small company atmosphere with big results. In Just 24 to 36 months You Can Own Your Own Truck - NO MONEY DOWN What We Offer: 1,ooo Sign On Bonus 500 after 1st week,
Company: ICS Logistics LLC
Location: Mount Prospect
Posted on: 09/23/2018

Local CDL A Truck Drivers - Over $26/Hour!!
Description: What We Offer: Over 26 an hour Safety oriented working environment Comprehensive benefits package, including Medical, Dental, Eye and disability insurance 401 k plan with company
Company: Kemira Water Solutions
Location: Oak Park
Posted on: 09/23/2018

CDL A Car Hauler Truck Drivers - $29/Hour Plus OT!
Description: Experience the difference of driving for a carrier Dedicated to our Drivers. Plenty of runs in your area. Ask about our Owner Operator program We Offer Class A CDL Car Hauler Truck Driver
Company: Hogan Transports CMC
Location: Joliet
Posted on: 09/23/2018

Seasonal FedEx Ground CDL-A Drivers: $.80cpm
Description: Class A CDL Drivers: Looking to Make Extra Bucks We're Now Offering Seasonal Driving Positions Apply Online or Call Today: 877 991-6587 Hendegaard
Company: Hendegaard Transport
Location: Racine
Posted on: 09/23/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Illinois jobs by following @recnetIL on Twitter!

Hoffman Estates RSS job feeds