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Service Technician, Small Engine Repair

Company: Sears Holdings Corporation
Location: Hoffman Estates
Posted on: May 10, 2019

Job Description:

Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technicianwith a great attitude and the ability to help customers with their appliance repairs.

As a Small Engine Repair Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

SERVICE TECHNICIAN * LAWN EQUIPMENT REPAIR * SMALL ENGINE REPAIR

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Service Technician, we provide the following:

  • Service van
  • Specialized tools
  • Uniforms
  • Laptop computer
  • Smartphone
  • Home dispatched (most locations)
  • Industry training
  • Various incentive plans
  • Career opportunities SERVICE TECHNICIAN * LAWN EQUIPMENT REPAIR * SMALL ENGINE REPAIR

    As a Small Engine Service Technicians have opportunities to repair Lawn and Garden Equipment, Riding Mowers, Push Mowers, Tractors, Tractor Attachments, Tillers, Snow Throwers, Log Splitters, Chippers, Shredders, VACs, Grills, Power Tools, Garage Door Openers, Recreation Equipment and a variety of home appliances in the customers' homes.

    Repair responsibilities include:
    • Providing timely and quality repairs of customers' products
    • Maintaining high-quality customer service and care
    • Promoting and selling additional products and services
    • Meeting key performance metrics and/or productivity goals
    • Providing knowledgeable and courteous repair service
    • Looking for ways to improve business performance and enhance the customer experience
    • Communicating benefits of the Value Added Services Process to the customer
    • Maintaining truck stock inventory within the prescribed company guidelines and standards
    • Following the truck maintenance schedule and keeping a clean, organized truck
      SERVICE TECHNICIAN * LAWN EQUIPMENT REPAIR * SMALL ENGINE REPAIR

      As Small Engine Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

      Requirements of the Service Technician role include:
      • High school diploma or general education degree (GED)
      • At least 1 - 2 years of small engine repair technician experience, preferred
      • Ability to use a computer for parts inquiries and ordering
      • Working mechanical knowledge, including the use of tools and test equipment
      • Ability to perform accurate repair of customer product
      • Ability to follow directions and specific process steps to ensure quality workmanship
      • Flexibility to work variable and flexible hours, including overtime
      • Must complete all technician training elements within required timeframes
      • Must possess and maintain a valid state driver's license for the state in which you are applying
      • Must be at least 18 years of age
      • Ability to occasionally lift up to 100 lbs. Equal Opportunity Employer / Disability / Vet.

Keywords: Sears Holdings Corporation, Hoffman Estates , Service Technician, Small Engine Repair, Professions , Hoffman Estates, Illinois

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