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Automotive Service Technician

Company: TBC Corporation
Location: Hoffman Estates
Posted on: May 31, 2019

Job Description:

DescriptionThe Automotive Service Technician I (ASTI) is responsible for performing basic automotive services in compliance with TBC Corporation---s policies, procedures, and quality standards as well as all municipal, state, and federal regulations. An AST I is expected to be productive and comply with company safety, loss prevention, and customer service programs.Company OverviewFor 60 years, TBC Corporation (TBC), one of North America---s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB--, Tire Kingdom--, Merchant's Tire--, Big O Tires-- and Midas--. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.Job Responsibilities--

  • Performs basic automotive services within the identified skills, knowledge and abilities for the position level as directed by the Store Management or their representatives
  • Meets or exceeds TBC Corporation---s performance standards for quality and speed of service to our customers
  • Ensures a valid service work order has been created when performing service on a vehicle
  • Ensures the service work order and any required forms/printouts are completed and returned to the service desk with the vehicle keys upon completion of the service
  • Obtains the needed tires and/or parts necessary to perform the service(s) listed on the service work order
  • Returns all unused parts to the service desk after the completion of service
  • Returns rebuilt part cores, batteries and used tires to designated security areas for appropriate handling
  • --Ensures proper level of inspection is completed on each car per GEARS Process--- Greet the customer--- Establish the relationship--- Advise on recommendation--- Repair vehicle properly--- Strengthen the relationship--Qualifications
    • Minimum age requirement of eighteen years
    • High School Diploma preferred
    • Possesses a valid in-state motor vehicle licenseBenefits
      • Competitive compensation and bonus
      • Tuition reimbursement
      • 401k plan with a company match. Immediate 100% vesting
      • Comprehensive benefits including medical, dental and vision
      • Company paid short term disability and employer subsidized long term disability
      • Company paid life insurance
      • Discounted tire and automotive services
      • And more!TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Keywords: TBC Corporation, Hoffman Estates , Automotive Service Technician, Professions , Hoffman Estates, Illinois

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