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Inside Sales Account Representative

Company: Sears Holdings Corporation
Location: Hoffman Estates
Posted on: September 7, 2018

Job Description:

The Inside Sales Account Rep (CS) is responsible for managing, maintaining and growing a targeted client base. This position ascertains member needs by probing, maintaining strong relationships, proactive account management, and outstanding customer service in addition to driving sales targets. Acting as a dedicated account manager, this position becomes a consultant, negotiator and partner to the existing customer base. JOB DUTIES/RESPONSIBILITIES: Develops relationships with clients to truly understand their needs and takes a pro-active approach to building long lasting relationships Serves as primary Point of Contact for a personal book of business Processes orders received from existing customers, CAE s and SR s. Collaborates with the Customer Success Specialists (CSS) to ensure excellent Post-Sales Support Manages and maintains your personal book of business based on volume or total revenue Grows personal book of business on an annual basis Performs Solution Selling activities to solve customers needs Proactively engages with customers and seeks out new opportunities Becomes familiar with the entire sales cycle, the post sales process and is an expert with all of Sears Commercial systems Records all account activities within Salesforce without exception Migrates all physical files, notes and other company information into Salesforce Collaborates with the Demand Generation Team to develop new marketing/promotional activities and drive new revenue Masters the use of Salesforce, SAP and other supporting systems Provides superior communication clear and concise on the phone and in person Performs other duties as assigned JOB REQUIREMENTS: High school diploma or equivalent 3-4 years of related experience 18 years of age or older REQUIRED SKILLS: Mastery of operations systems and various software programs, i.e. Microsoft office Organizational skills including prioritizing, time management, and meeting deadlines Proven track record of taking ownership and driving results Able to work independently in an entrepreneurial environment PREFERRED SKILLS: Prior account management Inside Sales Experience

Keywords: Sears Holdings Corporation, Hoffman Estates , Inside Sales Account Representative, Sales , Hoffman Estates, Illinois

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