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Inside Sales (Customer Acquisition Representative)

Company: Sears Holdings Corporation
Location: Hoffman Estates
Posted on: December 1, 2018

Job Description:

The Inside Sales Customer Acquisition Rep is responsible for acquiring new customers through outbound and inbound inquiries. This position is responsible for reaching out to potential customers delivering a sales presentation with passion, commitment, courtesy and professionalism. Additionally, this position uses unwavering customer service and high ethical selling standards. This position is responsible for building trust and rapport with Commercial Sales B2B customers. Serve as first point of contact for Kenmore Direct customers. Generates leads that will become lifetime customers for the Commercial business. Job Duties/Responsibilities: Receives and respond to inbound inquiries from potential customers Provides baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call Makes outbound prospecting communications to build and manage lead development pipeline via cold-calling, networking, e-mail/e-marketing, and utilizing Internet information sources Develops a deep understanding of the customer including goals, organization structure, decision-making processes, and pain-points Identifies customer needs and establish value by presenting how Kenmore Direct could be a possible solution to decision-makers across multiple B2B segments Qualifies all sales leads based upon specific lead qualification criteria definitions Starts to develop product expertise Documents all activity within Salesforce Provides management with a weekly update Other related job duties and responsibilities as assigned Job Requirements: Excellent communication skills in writing, speaking, listening and cold-calling Ability to converse with and influence senior leaders in companies Proven track record of taking ownership and driving results Experience with Salesforce.com a plus Strong working knowledge of Microsoft Office products Able to work independently in an entrepreneurial environment Organizational skills including prioritizing, time management, and meeting deadlines Education Experience: HS Graduate or Equivalent Years of Related Experience: 1-2 Years License/Certificate Required: No Driver's License Required: No Travel Requirements: None Age Requirement: 18+ Blush

Keywords: Sears Holdings Corporation, Hoffman Estates , Inside Sales (Customer Acquisition Representative), Sales , Hoffman Estates, Illinois

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